Your Welcome Guide

This handbook provides you with important information about the ways we support your Savvis services. It covers essential processes and policies, such as data center visitation processes, security and operational policies, installation and maintenance guidelines, how to request new services and upgrades, incident reporting, problem escalation, and other support services that will ensure that all aspects of your engagement with Savvis are delivered to your satisfaction.

Detailed Information

This guide will provide you with detailed information to help you:

  • Contact Savvis
  • Gain access to our data centers
  • Understand security policies
  • Understand installation and maintenance processes
  • Request new services and/or upgrades
  • Report problems
Welcome to Savvis