Cloud options in today’s market can be confusing. Public, private, and hybrid just begin to describe the type of cloud you may be looking for, but what about selecting a cloud provider? What criteria should you look for regarding their ability to deliver consistent performance, reliability and security? Often a deeper understanding about a cloud solution is required including security and risk, performance, scalability, Service Level Agreements (SLA’s) and reliability. To accurately help you get an understanding of a cloud vendor’s capabilities, use the attached Request for Proposal (RFP) tool. The tool can also help with other aspects of strategic outsourcing including hosting, networking and consulting services.
This strategic workbook can help you evaluate cloud and other IT outsourcing providers in the following areas:
- Cloud computing
- Security services
- Hosting services
- Networking services
- Professional/consulting services
- Customer service